OUR RETURN/EXCHANGE POLICY
We pack our orders with love, nestling our happy-for-you-thoughts in with the recyclable packing materials. If something is wrong with your order, we want to know. And yes, we do understand that not every product is right for every mama. Email us here for some empathy and a return authorization. Please include your name or the name of the recipient, the order number and date of purchase (both can be found on the Sales Receipt/Packing List enclosed in the box.) Our Order Mama will get back to you with instructions on how to complete the return or exchange.
UNOPENED items in NEW condition may be returned within 15 days of receipt for a full refund of the item purchase price. Of course we will gladly pay return shipping costs if the return is a result of our error.
Wholesale returns are subject to a 25% restocking charge on UNOPENED items in NEW condition.
To maintain product integrity, we cannot accept returns after 15 days.